Facilities & Operations Services Manager

4300 West Cypress Street Suite 600
Tampa, FL 33607

POSITION SUMMARY:  This position is responsible for managing facilities projects and key initiatives that support Company and Franchise Restaurants.

POSITION ACCOUNTABILITLES:

  • Act as a liaison with vendors, operations teams and cross-function teams.
  • Define scope of work for facilities projects and key initiatives.
  • Serves as an escalation point for operations teams as it relates to facilities projects and key initiatives.
  • Oversee all aspects of building and property maintenance across one or more restaurant locations.
  • Schedule, coordinate, and supervise repairs and large projects (e.g., HVAC systems, plumbing, electrical, roofing, etc.).
  • Respond promptly to emergency maintenance issues to minimize operational downtime.
  • Source, negotiate, and manage contracts with third-party vendors and contractors for facilities projects.
  • Monitor vendor performance and ensure services are completed on time and within budget.
  • Support compliance with fire safety, sanitation, and environmental regulations.
  • Manage vendor relationships and vendor communication.
  • Provide detailed status reports on all projects and key initiatives.
  • Partner with VP, Company Restaurants to determine needs for large scale projects as it relates to restaurant facilities.
  • Performs other duties as assigned

 

 

 

EMPLOYMENT STANDARDS

Knowledge

  • Knowledge of HVAC, plumbing, electrical systems, and commercial kitchen equipment.
  • Strong understanding of safety and compliance regulations (OSHA, fire codes, health inspections).
  • Excellent problem-solving skills with the ability to prioritize and manage multiple tasks under pressure.
  • Strong negotiation, budgeting, and project management skills.
  • Excellent planning skills.
  • Ability to think independently, take corrective action and resolve issues.
  • Excellent people skills.
  • Excellent organizational skills with ability to handle multiple priorities and meet deadlines.
  • Excellent verbal and written communication.

 

 

Education

  • Bachelor’s Degree preferred.

Experience

  • Proficiency with Microsoft Office suite.
  • Over five years of related experience.
  • Experience in QSR industry, restaurant equipment or project management.

Essential Physical Requirements

  • Ability to read, analyze and interpret written information.
  • Ability to stand or sit for extended periods of time.
  • Ability to travel as needed to visit restaurants or attend off-site meetings.
  • Ability to travel 50% of the time.

 

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REQ# 8206
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