Facilities & Operations Services Manager
4300 West Cypress Street Suite 600
Tampa, FL 33607
POSITION SUMMARY: This position is responsible for managing facilities projects and key initiatives that support Company and Franchise Restaurants.
POSITION ACCOUNTABILITLES:
- Act as a liaison with vendors, operations teams and cross-function teams.
- Define scope of work for facilities projects and key initiatives.
- Serves as an escalation point for operations teams as it relates to facilities projects and key initiatives.
- Oversee all aspects of building and property maintenance across one or more restaurant locations.
- Schedule, coordinate, and supervise repairs and large projects (e.g., HVAC systems, plumbing, electrical, roofing, etc.).
- Respond promptly to emergency maintenance issues to minimize operational downtime.
- Source, negotiate, and manage contracts with third-party vendors and contractors for facilities projects.
- Monitor vendor performance and ensure services are completed on time and within budget.
- Support compliance with fire safety, sanitation, and environmental regulations.
- Manage vendor relationships and vendor communication.
- Provide detailed status reports on all projects and key initiatives.
- Partner with VP, Company Restaurants to determine needs for large scale projects as it relates to restaurant facilities.
- Performs other duties as assigned
EMPLOYMENT STANDARDS
Knowledge
- Knowledge of HVAC, plumbing, electrical systems, and commercial kitchen equipment.
- Strong understanding of safety and compliance regulations (OSHA, fire codes, health inspections).
- Excellent problem-solving skills with the ability to prioritize and manage multiple tasks under pressure.
- Strong negotiation, budgeting, and project management skills.
- Excellent planning skills.
- Ability to think independently, take corrective action and resolve issues.
- Excellent people skills.
- Excellent organizational skills with ability to handle multiple priorities and meet deadlines.
- Excellent verbal and written communication.
Education
- Bachelor’s Degree preferred.
Experience
- Proficiency with Microsoft Office suite.
- Over five years of related experience.
- Experience in QSR industry, restaurant equipment or project management.
Essential Physical Requirements
- Ability to read, analyze and interpret written information.
- Ability to stand or sit for extended periods of time.
- Ability to travel as needed to visit restaurants or attend off-site meetings.
- Ability to travel 50% of the time.
#LI-NR1
REQ# 8206
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