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Instructional Designer/Technical Writer


Tampa, FL, US, 33607


At Checkers & Rally’s we make a difference in people’s lives by serving our Franchisees, Teams, and Guests. As a member of our People Team, you will be responsible for playing a key role within the Learning & People Development function by designing and developing meaningful learning solutions. You will be working cross functionally with Subject Matter Experts (SME’s) to derive content across the company to synthesize and produce written content that is easy to understand via LMS, lesson plans, webinars and instructor led training delivery methods.



  • Designs engaging knowledge content services (quick reference guides, lesson plans, technical documents, job aids, assessment tools, eLearning, video etc.)
  • Owns the RSC (Restaurant Support Center) new hire in-restaurant training and scheduling
  • Uses ADDIE model and liaises with managers and employees at all levels to identify and assess training and development needs
  • Creates online learning modules and organizes the course catalogs within the LMS
  • Creates and updates learning to ensure relevancy based upon business needs and reflects understanding of the diversity of learners
  • Develops comprehensive measurement strategies for all learning solutions to demonstrate business impact and effectiveness
  • Acquires and applies new technology skills to instructional design practice


  • Bachelor’s degree
  • 3-5 years of instructional design/technical writing experience
  • Strong attention to detail
  • Highly proficient in LMS (Learning Management Systems/Programs (Captivate, Storyline, Vyond, etc.)
  • Exceptional verbal and written communication skills
  • High energy with a positive, customer-centric attitude
  • Commitment to our core values of integrity, service, excellence, and courage to be bold
  • Ability to thrive to a fast paced and dynamic environment

Nearest Major Market: Tampa

Job Segment: Technical Writer, Learning, Technology, Human Resources